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- Payment terms – information on how to make payments, accepted payment methods, and information on refunds or returns.
- Shipping and delivery – details on how and when the books will be delivered, shipping costs, and information on returns.
- Product descriptions – a description of the books offered for sale, including information on any warranties or guarantees.
- User agreement – a description of the terms and conditions under which customers can use the online book store, including information on account creation, usage, and termination.
- Limitation of liability – a disclaimer of liability for any damages resulting from the use of the online book store or from the purchase of products from the store.
- Intellectual property – a statement regarding the online book store’s ownership of its intellectual property, including its trademarks, logos, and copyrighted material.
- Dispute resolution – information on how any disputes between the customer and the online book store will be resolved, including details on alternative dispute resolution methods such as arbitration.